Last Updated: February 14, 2025

Welcome to Tapstitch! TAPSTITCH, INC. ("Tapstitch," "we," "us," or "our") owns and operates this website ("the Site"). By accessing or using the Site, you agree to comply with these Terms of Service ("Terms").

Tapstitch offers a range of services, tools, and information through this Site, all subject to the acceptance of these Terms. These Terms apply to all users, including visitors, customers, vendors, merchants, and contributors of content.

Please review these Terms carefully. By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site or services.

If these Terms are considered an offer, your acceptance is expressly limited to these Terms.

We may update or modify these Terms by posting changes on this page. It’s your responsibility to review them periodically. Continued use of the Site after changes indicates your acceptance of the updated Terms.


1. Online Store Terms

By using this Site and engaging with our services, you represent, warrant, and agree that:

  • You are at least the age of majority in your state, province, or country of residence, or you have received legal parental or guardian consent to use this Site if you are a minor.
  • You will not use our services for any unlawful, fraudulent, or unauthorized purpose, including but not limited to activities that violate intellectual property laws, privacy regulations, export control laws, or financial compliance regulations.
  • You will not upload, distribute, or transmit malicious code, such as viruses, malware, trojans, spyware, or any other harmful software, that may interfere with the operation of this Site, any related services, or third-party platforms.
  • You will not attempt to gain unauthorized access to restricted areas of the Site, servers, or networks connected to our platform.
  • You will comply with all applicable local, national, and international laws when using this Site.
  • You agree that any violation of these Terms may result in the immediate suspension or termination of your account and access to our services, without prior notice, at our sole discretion.

We reserve the right to refuse service to any individual or entity at our discretion, for any reason, including but not limited to violations of these Terms, suspected fraudulent activity, or any conduct deemed harmful to our business operations or reputation.


2. General Conditions

  • We reserve the right to refuse service to anyone at any time for any reason, including but not limited to violations of these Terms, suspected fraudulent activity, abusive behavior, or any conduct deemed harmful to our business operations or reputation.
  • You acknowledge that your content (excluding payment information) may be transferred unencrypted across various networks to enable compatibility with different devices and platforms. However, credit card and other payment information is always encrypted during transmission in compliance with industry security standards.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service, the use of the Service, or access to the Service or any content on the website through which the Service is provided, without express written permission from Tapstitch.
  • We may, at our sole discretion, impose usage limitations on certain features or restrict access to parts of the Site if we believe it is necessary to maintain service integrity, prevent abuse, or comply with applicable laws.
  • You may not engage in any activities that disrupt, interfere with, or compromise the functionality, security, or performance of our Site, services, or infrastructure.
  • We reserve the right to investigate and take appropriate legal action against anyone who, in our sole judgment, violates these Terms, infringes on intellectual property rights, or engages in fraudulent or harmful activities.

3. Accuracy, Completeness, and Timeliness of Information

We strive to provide accurate, complete, and up-to-date information on our Site. However, we do not guarantee that all information provided is free of errors, comprehensive, or current at all times. The material on this Site is intended for general informational purposes only and should not be relied upon as the sole basis for making business, financial, or legal decisions. Any reliance on the material provided is at your own risk.

  • This Site may contain certain historical information, which is provided for reference purposes only. Such information may no longer be accurate, relevant, or applicable.

We reserve the right to modify, update, or remove content on this Site at any time without prior notice. However, we are not obligated to update any information, except as required by law.

  • By using this Site, you acknowledge and agree that it is your responsibility to review any changes or updates to the Site's content.

4. Products & Services

  • Certain products or services are only available online and may have limited quantities.
  • Product images and colors displayed on the Site are for reference only and may differ slightly due to screen settings, display variations, or photography conditions.
  • We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction, at our discretion.
  • We do not guarantee that the quality of products, services, or materials purchased will meet your expectations.
  • We reserve the right to discontinue or modify any product or service at any time without prior notice.

For details on returns, refunds, or cancellations, please refer to our Return Policy.


5. Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Orders placed under the same customer account, credit card, or billing/shipping address.
  • Orders that appear to be made by resellers or distributors.

If we cancel an order, we will attempt to notify you via email or phone.

You must provide accurate and complete billing and account information. Failure to do so may result in order cancellation, delayed processing, or account restrictions.

All fees and prices are listed in USD and may be subject to applicable taxes, duties, or exchange rate fluctuations.


6. Optional Third-Party Tools

We may provide you with access to third-party tools over which we neither monitor, control, nor have any input. You acknowledge and agree that:

  • These tools are provided "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement.
  • We shall not be liable for any issues, damages, or liabilities arising from or relating to your use of such third-party tools.
  • Your use of third-party tools offered through the Site is entirely at your own risk and discretion, and it is your responsibility to ensure that you understand and agree to the terms set forth by the relevant third-party provider(s).
  • We reserve the right to modify, remove, or discontinue access to any third-party tools at any time, without notice.

Additionally, we may, in the future, introduce new services, features, or tools through our website, including integrations with third-party services. Such additions will also be subject to these Terms of Service.


7. Third-Party Links

Our Service may include content, products, or services from third-party providers.

  • Third-party links on our site may direct you to external websites that are not owned or operated by Tapstitch. We do not control, endorse, or assume any responsibility for the content, accuracy, or reliability of third-party materials or websites. Additionally, we do not guarantee or assume any liability for any third-party products, services, or resources.

You acknowledge and agree that Tapstitch is not responsible for any harm or damages arising from your use or purchase of goods, services, content, or any other transactions related to third-party websites.

  • We encourage you to carefully review the third-party’s terms, policies, and practices before engaging in any transaction. For any issues, complaints, or inquiries related to third-party products or services, please contact the respective third-party directly.

Before engaging with any third-party services, please review their terms and policies carefully.


8. User Comments & Submissions

If, at our request, you send certain specific submissions (for example, contest entries), or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation:

(a) to maintain any comments in confidence;
(b) to pay compensation for any comments; or
(c) to respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violating any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.


9. Privacy & Personal Information

Your submission of personal information is governed by our Privacy Policy.


10. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders if any information in the Service or on any related website is inaccurate, at any time, without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be interpreted as an indication that all information in the Service or on any related website has been modified or updated.


11. Prohibited Uses

In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the Site or its content:

(a) For any unlawful purpose.

(b) To solicit others to perform or participate in any unlawful acts.

(c) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

(f) To submit false or misleading information.

(g) To upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service or related websites, other websites, or the Internet.

(h) To collect or track the personal information of others.

(i) To spam, phish, pharm, pretext, spider, crawl, or scrape.

(j) For any obscene or immoral purpose.

(k) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


12. Disclaimer of Warranties; Limitation of Liability

We strive to provide a high-quality service, but we do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from using the Service will be accurate, reliable, or meet your expectations. You acknowledge that we may modify, suspend, or discontinue the Service at any time without prior notice.

You expressly agree that your use of the Service, or inability to use it, is at your sole risk. The Service and all products provided through it are offered "as is" and "as available", without any warranties or conditions of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title", and non-infringement".

To the maximum extent permitted by law, Tapstitch, its directors, officers, employees, affiliates, agents, contractors, suppliers, and licensors shall not be liable for:

  • Any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, or business interruption arising from your use of the Service or any products obtained through the Service.
  • Errors, omissions, or inaccuracies in content made available through the Service.
  • Any loss or damage resulting from the use of the Service or products, including but not limited to service interruptions, bugs, viruses, unauthorized access, or data corruption.

Even if we have been advised of the possibility of such damages, we are not responsible for any claims or liabilities beyond what is permitted under applicable law.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.


13. Indemnification

You agree to indemnify, defend, and hold harmless Tapstitch and its directors, officers, employees, affiliates, agents, contractors, suppliers, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your violation of any rights of any third party.


14. Dispute Resolution & Arbitration

Any disputes arising from these Terms shall be resolved exclusively through binding arbitration conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.


15. Governing Law

These Terms of Service, along with any separate agreements under which we provide you Services, shall be governed by and construed in accordance with the laws of the United States.


16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. In such cases, you will remain liable for all amounts due up to and including the date of termination and/or we may deny you access to our Services (or any part thereof).


17. Entire Agreement

The failure of Tapstitch to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us, governing your use of the Service. This agreement supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


18. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.


19. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.


20. Contact Information

If you have any questions about the Terms of Service, please reach out to us at info@tapstitch.com. Our customer service team is available 24/7, and you can contact us through online chat or email. The response time for emails is typically 24-48 hours.